Polymatrix Technologies

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Terms of Use

Effective Date: 2026.02.01

These Terms of Use (“Terms”) govern your access to and use of the website and ordering platform operated by Polymatrix Technologies, LLC (“Polymatrix,” “Company,” “we,” “us,” or “our”) (the “Site”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

The Site is intended for:

  • Licensed medical professionals
  • Clinics and healthcare practices
  • Authorized business purchasers

By using the Site, you represent that:

  • You are at least 18 years of age
  • You are authorized to act on behalf of your business or practice
  • You will use the Site only for lawful purposes

2. Independent Medical Judgment

Polymatrix supplies products for lawful commercial distribution.

Polymatrix:

  • Does not provide medical advice
  • Does not practice medicine
  • Does not direct treatment decisions

All clinical decisions remain the sole responsibility of the licensed healthcare provider.

Nothing on the Site constitutes medical advice.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate information
  • Maintain current account details
  • Safeguard login credentials
  • Notify us of unauthorized use

Polymatrix reserves the right to suspend or terminate accounts for misuse or violation of these Terms.

4. Orders and Payment

All orders are subject to:

  • Acceptance by Polymatrix
  • Product availability
  • Compliance verification

Polymatrix reserves the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing errors

Payment must be received and processed before orders are fulfilled.

5. Pricing and Shipping

Pricing, shipping rates, and delivery timelines are subject to change without notice.

Shipping estimates are not guarantees.

Polymatrix is not responsible for delays caused by:

  • Carriers
  • Weather events
  • Regulatory inspections
  • Force majeure events

Risk of loss transfers upon delivery to the carrier unless otherwise required by law.

6. Intellectual Property

All content on the Site, including:

  • Trademarks
  • Logos
  • Product names
  • Text
  • Graphics
  • Design elements

are the exclusive property of Polymatrix or its licensors.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Create derivative works

without prior written consent.

All goodwill arising from use of Polymatrix trademarks belongs exclusively to Polymatrix.

7. Prohibited Conduct

You agree not to:

  • Misrepresent products
  • Make unauthorized medical claims
  • Reverse engineer product formulations
  • Attempt unauthorized access to the Site
  • Interfere with Site functionality
  • Use the Site for unlawful purposes

Polymatrix may suspend access for violations.

8. No Warranty

The Site and all products are provided on an “as is” and “as available” basis.

Polymatrix makes no warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Use of the Site is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law:

Polymatrix shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Loss of data

Total liability shall not exceed the greater of:

  • The amount paid by you to Polymatrix in the preceding twelve (12) months; or
  • $1,000 USD.

10. Indemnification

You agree to indemnify and hold harmless Polymatrix from any claims, damages, losses, or liabilities arising from:

  • Your misuse of the Site
  • Violation of these Terms
  • Regulatory violations
  • Improper marketing or representation of products

11. Force Majeure

Polymatrix shall not be liable for failure or delay caused by events beyond its reasonable control, including:

  • Natural disasters
  • Cyberattacks
  • Telecommunications outages
  • Government actions
  • Supply chain disruptions

12. Arbitration and Dispute Resolution

Any dispute arising from these Terms or use of the Site shall be resolved by binding arbitration conducted in the State of [Insert State].

Arbitration shall:

  • Be conducted by a single arbitrator
  • Be conducted individually (no class actions)
  • Follow applicable commercial arbitration rules

You waive any right to participate in class or representative actions.

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

13. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.

14. Electronic Communications

By using the Site, you consent to receive electronic communications from Polymatrix, including:

  • Order confirmations
  • Policy updates
  • Administrative notices

Electronic communications satisfy any legal requirement for written notice.

15. Modifications

Polymatrix may update these Terms at any time.

Changes will be effective upon posting to the Site.

Continued use of the Site constitutes acceptance of updated Terms.

16. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

Polymatrix Technologies, LLC
30 N Gould St Ste R
Sheridan, WY 82801
support@polymatrix.com

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